Frequently Asked Questions
How do I access Connect?
The website for connect is: http://connect.det.wa.edu.au
It can also be downloaded on mobile phones via the "ConnectNow" app, avaliable on both the Apple Store and the Google Play Store.
How do I get my Username and Password?
At the start of every year, the school automatically generates these details for parents and carers. If you have not received a system generated email it will likely be due to the following:
- The school may not have a valid email address for you.
- Your child enrolled at the school after the Username and Passwords were generated.
- The system generated email with your Username and Password is in your spam folder.
I didn't get my Username and Password- what do I do?
Please use the contact form at the bottom of this page, providing your name, your email address, your child's full name, and state that you have not received your Connect login details.
Do I need my child's details to login to Connect?
No, parents and carers have separate Connect accounts from students. You must utilise your parent specific Connect account in order to view reports and contact teachers.
My child does not have a Connect account.
All students are automatically registered with Connect as soon as they are enrolled at the school. Students can ask a teacher to look up their account in "DAM" or they can visit the IT Technician in the Library at Break 1 or Break 2 for this information.
My child has no homework in Connect, is something wrong?
Assignments, tasks, and homework show up in Connect once the teacher has uploaded them. At the start of the year, teachers run different programs, that may include a later start date for homework tasks.
If you are concerned about your child not receiving any homework, please contact the specific teacher via the list at the bottom of the "Contact Us" page.
How do I access my child's report?
Notifications will be sent out to parents and carers once student reports are available. To access your child's report:
- Log in to Connect;
- Click on "My Children" in the green bar at the top;
- Click on "Reports" beneath your child's name; and
- Click on the desired report beneath the applicable date.
What if my question is not answered here?
Please utilise the Contact form at the bottom of this page, filling in all apropriate details alongside your query. If your query is not about Connect, please instead use the school's General "Contact Us" web page instead.